COMPETENCES

1 · DATA MANAGEMENT:

Health and social data and information management in any of its phases (accessing, gathering, monitoring, saving, recovering, filtering, eliminating, etc.) originating from different information sources and formats.

Indicators

• It uses the most appropriate health and social data sources depending on the intended purpose.
• It ensures the information linked to the health and social registry reflects suitability, quality, integrity, and authenticity.
• It applies and promotes organisational and regulatory policies and measures for accessing, gathering, monitoring, saving, recovering, filtering, and eliminating health and social data and information depending on the workplace.

Keywords

• Comprehensive systems (continued care).
• Health and social information registry.
• Information management.
• Data governance: traceable and interoperational.
• Healthcare information systems.
• Decision-making systems/support tools.
• Healthcare research services.
• Healthcare evaluation services.

2 · DATA ANALYSIS:

Analysis and interpretation of data and data sets using algorithms, artificial intelligence, bulk data, and digital tools.

Indicators

• Obtaining data from websites, services, and/or apps, and treating them to help during health and social decision-making (leadership charts, business artificial intelligence, website analytics, etc.).
• Organisation and synthesis of data to create, execute, and analyse reports according to the workplace.
• Selection and design of optimum indicators to measure, group, compare, and relate data according to purpose.

Keywords

• Healthcare coding standards (CIM, ATIC, NIC/NOC/NANDA, SNOMED,…).
• Data analysis and evaluation (metrics, results, KPI, etc.).
• Bulk data.

COMMUNICATION:

1 · COMUNICACIÓ:

Encourages communication, interaction, and exchange of health and social information and data through digital tools (synchronous/asynchronous) adapted to different actors.

Indicators

•         Encourages the use of digital health communication tools to help with care, that can be online.
•        Chooses and uses the most adequate communication tool according to context and actors involved at the different available services.
•         Supports different actors when using tools to exchange health and social data.

Keywords

• Healthcare information systems.
• Synchronous/asynchronous communication.
• Digital relationship care and citizens.

2 · COLLABORATION:

Boost and promote online collaboration between different actors with shared aims and goals.

Indicators

• Promote digital tool incorporation to improve or innovate collaborative methodology and teamwork in health and social environments.
• Actively detect and participate in networks linked to the health and social industries on national and international scales.
• Promote connecting different people and organisations in networks linked to the health and social industries to exchange learning, knowledge, resources, and good practices.

Keywords

• Online teamwork.

3 · DIGITAL CONTENTS:

Create, publish, and share digital contents relating to health by taking into account context, most appropriate channel, goal, and addressees (citizens, healthcare service users, healthcare or external professionals).

Indicators

• Use digital design and editing tools to produce scientific and health content adapted to end users and the communication channel.
• Define a digital communication and divulging strategy to accomplish determined goals according to the professional’s role.

Keywords

• Healthcare information systems.
• Digital care relationship and citizens.

COMPETENCES

1 · DATA PROTECTION:

Ensures protocol, framework, and regulation compliance regarding privacy, confidentiality, and health and social information and data protection.

Indicators

• Apply current requirements regarding privacy, confidentiality, and health and social data information.
• Evaluate in a critical manner privacy and security requirements related to registries and protected health and social information spreading according to the professional’s role.
• Inform and/or report of any possible non-fulfilment, retention, or improper destruction of health and social information and ensure adequate corrective measures are taken once privacy or security of any confidential information has been compromised.

Keywords

• Privacy.
• Security.
• Confidentiality.
• Information protection and access.

2 · ETHICS AND COMMUNITY SPIRIT:

Application of ethic principles, security and community spirit criteria when using digital technology responsibly–channels, tools, and language– in healthcare.

Indicators

• Uses mechanisms to maintain the security of health and social information exchange systems and devices.
• Pays attention to royalties and uses intellectual property licenses when designing, implementing, investigating and/or sharing health and social content.
• Propels and guarantees good practices regarding respect, coexistence, and ethics in health and social environments.

Keywords

• Digital reputation.
• Ethics.
• Intellectual property.
• Code of conduct.

COMPETENCES

1 · DIGITAL EDUCATION:

Constant education and training regarding digital health.

Indicators

• Critical and proactive attitude towards digital competence education throughout working life.
• Identifies most advanced technologies and evaluates possibilities within the health industry.

Keywords

• Digital health literacy.

2 · DIGITAL IDENTITY:

Manages own professional digital identity and watches over optimum digital reputation.

Indicators

• Protects professional digital identity and differentiates from personal digital identity.
• Monitors and analyses strategies to optimise own professional digital reputation.

Keywords

• Professional digital identity.
• Personal digital identity.
• Digital reputation.

3 · DIGITAL TRANSFORMATION:

Participates and promotes the digital transformation in the health industry.

Indicators

• Participates in (re)defining digital transformation processes according to role in the institution.
• Searches and prioritises digital solutions and/or products in the health and social industries according to own professional role.
• Actively and constructively participates in the digital transformation debate surrounding the health and social industries.

Keywords

• Digital transformation.